Press this link to process your request:
https://thesolutionn.com/estabdali/lodge/returns
We offer FREE shipping on your first return or exchange request for your order under the following conditions:
• Customers may request a refund or exchange within a 14-day period from the date of purchase, accompanied by proof of purchase or the order number.
• All purchased items should be in their original condition (unwashed, unaltered, spotless) with all tags intact.
• Exchanging your purchased item for a different size is all right as long as the requested item is in stock.
• Your request will be reviewed immediately after its submission, and you should receive an email shortly after with the status of your request.
• Shipping expenses required to execute a return or an exchange are free for the first request, any further are on the customer.
• Both returns and exchanges may take up to 5 business days.
• All returns are executed through Instapay, wallet, or Telda card.
• All discounted items cannot be returned (applied in bundles too).
• All customer service emails will be replied on weekdays within the period from 12 AM to 8 PM.